Plus other helpful services


Emergency calls

In an emergency please telephone 999 and ask for Fire, Police or Ambulance.

If you are deaf, deafened, hard of hearing or have a speech impairment, a text phone is available on 18000.

You should use these numbers if:

  • A crime is happening right now.
  • Someone is in immediate danger, or there is a risk of serious damage to property.
  • A suspect for a serious crime is nearby.
  • There is a traffic collision involving injury or danger to other road users.

112 is the common European emergency telephone number that can be dialled free of charge from most mobile telephones and, in some countries, fixed telephones in order to reach emergency services.

Non-emergency calls

For all other calls to the police in England, Scotland, Wales or Northern Ireland please telephone 101.

Calls cost 15p from mobiles and landlines, regardless of duration. They are free of charge from payphones.

If you are deaf, deafened, hard of hearing or have a speech impairment, a text phone is available on 18001 101.

You should use these non-emergency numbers to:

  • Report a crime not currently in progress - for example a stolen car, burglary, or damaged property.
  • Give information to the police about crime in your area.
  • Speak to the police about a general enquiry.
  • Contact a specific police officer or member of staff.

Link to Avon & Somerset Constabulary Web Site


Other useful phone numbers

Action Fraud 0300 123 2040
Anti-terrorist Hotline 0800 789 321
Crimestoppers 0800 555 111
National Crime Agency 0370 496 7622
National Police Air Service 01924 292 252
NSPCC Helpline 0808 800 5000
Victim Supportline 08 08 16 89 111
Western Power-0800 365900

Electrical emergencies

Your electricity network distributor looks after your electricity supply. If there’s an electrical emergency or power outage at your home, simply call 105 from your mobile or landline and the telephone service will automatically direct you to the network distributor's emergency number for your area. Calls to this service are free of charge. Get more information on the power cut call 105 service

Life Threatening Emergencies-Dial 999

Non-life-threatening emergencies-Dial 111 or go on-line to NHS11

Local Medical Services-Click HERE



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